Contact information
We’re here to help. If you have any questions about your order, shipping, returns, sizing, or custom requests, please reach out to us using the details below.
1. Email
For all enquiries, please contact: help@frompoppys.com
We aim to respond within 1–2 working days.
2. Social Media
Stay connected with us for updates, new releases, and behind-the-scenes content:
Instagram: @poppys.cpt
3. Business Hours
We operate Monday–Friday, 09:00–17:00 (SAST).
Messages received after hours, on weekends, or on public holidays will be attended to on the next working day.
Important Note
For order enquiries, please include your:
- Full name
- Order number
- Contact details
- This helps us assist you quickly and efficiently.
